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TERMS & CONDITIONS

All tickets to The Event are sold subject to the terms and conditions

By purchasing tickets I acknowledge that I (and all my guests) have read, understood and accept the terms and conditions

The Event is strictly for guests 18 years and older and the Event Provider will operate a strict ID policy. You must provide a valid form of photographic identification to gain access to the event. Refunds will not be provided to those who are not admitted to the event as a result of failure to provide acceptable identification 

Entry to The Event is at the discretion of the Event Provider who reserves the right to reject any guests without refund for reasons of security and/or safety. Reasons to refuse entry include but are not restricted to:

o   Unable to produce a valid ticket

o   Behavior in a manner that reasonably interferes with other ticket holders enjoyment of the Event e.g. intoxication

o   Refusal or unable to provide acceptable photographic identification

o   Refusal to submit to a physical search or search of possessions

 

The Event Provider, the directors, employees, contractors or volunteers involved in the Event are not liable for any damage, loss, injury, illness or death to person or property arising from participation in the Event.

The Event Providers are indemnified against all costs, losses or damages arising from or in relation to the Event

Ticket holders must obey and accept Event rules and follow any instructions communicated on the day of the Event. Failure to obey and accept event rules may result in the removal from the Event with no refund.

Once purchased, tickets are non-refundable and cannot be exchanged or returned for any reason including (but not restricted to) lost or stolen ticket, unable to or choosing not to attend the Event, the Event not meeting expectations, you have been refused entry or evicted from the Venue, parts or all of The Venue are temporarily unavailable for any reason, advertised events do not proceed.

If an event is cancelled, rescheduled or the details are significantly changed we will contact you as soon as possible by email using the details you have supplied. If you do not receive this notification because you have not updated the email address that we hold for you, we cannot be held liable. The Ticketbooth charges will not be refunded in any circumstances and are subject to terms and conditions found on the Ticketbooth website.

Tickets are sold via the online booking service Ticketbooth and are subject to booking fees and administrative charges imposed by Ticketbooth at the point of sale. The Event Provider is not responsible for and does not process, handle or receive the Ticketbooth. Ticketbooth charges are subject to Ticketbooth terms and conditions displayed at the point of sale. All queries in respect of Ticketbooth should be directed to Ticketbooth.

Secret Location: The exact location of this event is subject to final confirmation by the Event Provider. Any location or indication of likely location given before or at the time of booking is provisional only and the exact location of the event will be confirmed by email by the Event Provider at least 24 hours in advance of the event. For the avoidance of doubt refunds or exchanges will not be available should you decide you do not want to travel to the event site.

There are strict entry times to Curious Cartel Events. Please refer to event correspondence for specific times. The Event Provider is unable to accommodate late comers or reimburse tickets due to late arrivals.

You are not permitted to bring any items which may cause injury or nuisance to ticket holders, performers or any other person including (without limitation) alcohol, glass bottles and cans, illegal drugs, knives or weapons, flares, fireworks or sparklers, animals or pets (excluding guide dogs), recording or filming devices.

Food and or/drink is not permitted to be brought to the Event. Only items purchased at the Venue may be consumed during the Event.

The Event is licensed and no BYO alcohol is allowed. Proof of age will be required as a condition of supplying alcohol. In the interests of responsible service of alcohol, people who are deemed to be intoxicated will not be served. Alcohol may only be consumed within the licensed area.

Smoking is prohibited at the Venue.

Upon entry of the Venue you consent to being included in any film, photograph, audio and audiovisual recordings made by the Event Provider of the event. Any such materials may be exploited in any and all media (existing now or in the future) for any purpose at any time throughout the world.

The Event Provider reserves the right to use all personal information collected by using this site and/or purchasing tickets for communications regarding the Event and marketing communications after the Event. Should you wish to opt out of such communications please email info@monkeypuzzleproductions.com.au

The Event is provided by Monkey Puzzle Productions Pty Ltd trading as Curious Cartel (the “Event Provider”